Sarah Evan’s insightful LinkedIn post on the future of PR…

Sarah Evans | /prsarahevans

The Future of PR Isn’t Paid, Earned, Shared, and Owned, Introducing: R.O.S.E.

Sarah Evans

Partner and Head of PR at Zen Media, AI in Communications Thought Leader, Professional Moderator and Tech Host

July 24, 2025

Why communications leaders need a new model for visibility in the AI era

We’ve spent the last two decades aligning PR and communications strategy around a model that was built for a very different world.

But visibility today is not determined by placement alone. It’s shaped by how discoverable you are in an AI-first ecosystem—by who cites you, how your expertise is structured, and whether machines can verify your credibility.

This shift breaks the old model. And it’s why I’m introducing a new one.

Why the Old PR Model No Longer Works

The “paid, earned, shared, owned” PESO (from Gini Dietrick) framework once helped teams organize media efforts into discrete channels. But AI doesn’t see those categories as equal—or even relevant.

NOTE: Don't discredit PESO, it has it's place and what I share here could be irrelevent tomorrow. I'm okay calling myself out later if this doesn't

Today, AI determines visibility based on:

  • Authority signals (like editorial vetting, third-party validation, and citations)

  • Content structure (FAQ formats, schema, metadata, conversational flow)

  • Source credibility (is this content trusted enough to be cited in an answer?)

In short:

You can’t buy your way into AI results. You have to earn your way in, and structure it properly.

Proof of the Shift

  • AI-generated answers (from ChatGPT, Google AI Overviews, Perplexity, Claude, etc.) overwhelmingly cite journalism, expert content, and official sources.

  • Paid media has zero influence on AI rankings.

  • Conversational interfaces now favor clear, structured responses—not branded storytelling.

This demands a new model. I have the V1 framework guide available, just message me and I'll send it to you.

Introducing ROSE: The Framework for AI-Era PR

ROSE = Responsive · Owned · Social · Engine

Unlike traditional models, ROSE reflects how modern visibility is actually earned, and how authority is processed by AI.

🟥 Responsive (Highest Impact)

Earned media evolved for an AI-first world

  • Includes: PR coverage, interviews, podcast appearances, bylines, speaking

  • Why it matters: Most cited content in AI results comes from editorially-vetted, expert-driven sources

  • Tactics: expert commentary, data-led stories, journalist relationships, live appearances

🟨 Owned (High Impact)

Structured content that signals authority

  • Includes: Websites, blogs, whitepapers, resource hubs

  • Why it matters: Owned content supports long-tail discovery and is the foundation for amplification

  • Tactics: executive POVs, FAQ hubs, long-form explainers, thought leadership series

🟩 Social (Medium Impact)

Community validation and reach

  • Includes: Reddit, Quora, LinkedIn comments, niche communities

  • Why it matters: Some social platforms feed AI training and trust models

  • Tactics: strategic engagement, industry commentary, post amplification, earned shares

🟪 Engine (Emerging Impact)

Technical readiness for AI discovery

  • Includes: All structural and backend elements

  • Why it matters: Search engines (and AI) rely on markup, clarity, and crawlability to understand and surface content

  • Tactics: schema, metadata, conversational format, AEO (Answer Engine Optimization), voice search readiness

Why This Hierarchy Matters

AI doesn’t treat all sources equally. Here’s what current AI models prioritize when surfacing content:

  1. Editorial media (fact-checked, independent, trusted)

  2. Government and educational sources (high authority)

  3. Aggregator and forum content (curated, community-validated)

  4. Owned brand content (least trusted unless structured and cited)

The takeaway?

Responsive media is more valuable than ever—but it must be discoverable, structured, and supported by technical foundations.

The SOFT Foundation: How Content Gets Discovered by AI

To make any content discoverable and AI-citable, apply SOFT principles:

  • Structured: Use headers, FAQs, bullet lists, clear hierarchies

  • Optimized: Write with natural prompts and question-answer formats

  • Formatted: Include schema markup, semantic HTML, alt text, meta descriptions

  • Technical: Ensure crawlability, fast page speed, and mobile readiness

These principles apply to every category in the ROSE model—from a media quote to a blog post.

How to Use ROSE in Your PR Strategy

Check out this reactive mapping tool to see everything that R.O.S.E. includes [bookmark it for now]

This comprehensive chart breaks down all four ROSE categories with specific tactics you can implement immediately. Here's what you'll find when you explore it:

🔴 RESPONSIVE (Red) - The largest section reflecting its priority

  • Traditional Media Relations

  • Expert Positioning

  • Thought Leadership

  • Influencer Relations (Scroll through 25+ specific tactics like "expert commentary," "research reports," "podcast appearances")

🟡 OWNED (Orange) - Your content foundation

  • Website & Blog

  • Long-form Content

  • Multimedia Content

  • Communication Channels (20+ tactics from "FAQ pages" to "white papers" to "executive communications")

🟢 SOCIAL (Green) - Community authority building

  • Professional Communities

  • Brand Social Channels

  • Community Building

  • Engagement Tactics (18+ tactics covering everything from "Reddit communities" to "employee advocacy")

🟣 ENGINE (Purple) - The emerging AI optimization category

  • Technical SEO

  • AI-First Content

  • Generative Search

  • Platform Optimization (15+ tactics including "schema markup," "GEO optimization," "ChatGPT optimization")

💡 How to use this: Scroll through each section to see all available tactics. Use it for campaign planning, team training, client presentations, and strategic audits. Each tactic is clickable and color-coded for easy reference.

Save this chart, share it with your team, and start planning campaigns that actually work in an AI-first world.

For Campaign Planning

  • Lead with Responsive: What expert POV are we adding to the conversation?

  • Support with Owned: What do we control that can reinforce this authority?

  • Amplify through Social: How are we entering the right conversations?

  • Optimize for Engine: Is our content actually discoverable by AI?

What Comes Next for Communications Leaders

If you lead a PR or communications team, this is the moment to evolve your playbook.

You are no longer just pitching stories—you’re building strategic discoverability.

For Agencies

  • Audit every client strategy through ROSE

  • Eliminate reliance on pay-for-placement or vanity metrics

  • Train teams on AI discovery principles and AEO

For In-House Teams

  • Map current efforts to the ROSE framework

  • Identify gaps in earned authority and structured content

  • Invest in discoverability infrastructure now

For the Industry

  • Paid doesn’t earn trust. Structured authority does.

  • Visibility isn’t about distribution. It’s about being the best source.

  • The AI era doesn’t change the value of PR. It changes how we deliver it.

This isn’t about trends. It’s about relevance.

The companies winning in AI-driven visibility aren’t spending more—they’re structuring better, responding faster, and building unshakeable authority.

If you’re still optimizing for the old model, you’re not just behind—you’re becoming invisible.

The future of PR is Responsive. Owned. Social. Engineered.

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